[ support ]
Customer Support Engineer, Tier 1 (macos and Mdm) - Mexico
JumpCloud- Location
- Remote
- Work mode
- Remote
- Type
- full time
- Listed
Applications go directly to JumpCloud. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
JumpCloud is hiring a Tier 1 Customer Support Engineer with macOS and MDM experience. This remote role involves providing technical support, troubleshooting, and issue resolution to customers across various channels, managing support tickets, and collaborating with internal teams to ensure customer success.
Skills and focus areas
- technical support
- troubleshooting
- issue resolution
- macos
- mdm
- customer service
- communication
Summary written by Ramai from the original posting. Full details and requirements are on JumpCloud’s careers page.
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