Customer Support Agent - Freelance Project
Agency- Location
- Colombia
- Work mode
- Remote
- Type
- contractor
- Listed
Applications go directly to Agency. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Customer Support Agent for a freelance project in Colombia. This role involves providing support via phone, email, and live chat to English-speaking customers regarding AI-driven financial technology for retirement plans. Responsibilities include account activation, integration troubleshooting, technical issue resolution, and utilizing CRM systems.
Skills and focus areas
- customer support
- english
- retirement plans
- account integration
- technical troubleshooting
- zendesk
- aircall
- multitasking
- problem-solving
- organizational skills
- attention to detail
Summary written by Ramai from the original posting. Full details and requirements are on Agency’s careers page.
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