Customer Support Agent - Freelance Project
Agency- Location
- Los Angeles, CA
- Work mode
- Remote
- Type
- contractor
- Listed
Applications go directly to Agency. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Customer Support Agent for a freelance project at Agency in Los Angeles, CA. This role involves providing customer support via phone, email, and live chat for AI-driven financial technology, focusing on retirement plans, account management, and technical troubleshooting. Requires fluency in English and proficiency with support tools like Zendesk and Aircall.
Skills and focus areas
- customer support
- english
- phone support
- email support
- live chat support
- retirement plans
- 401k
- ira
- profit sharing plans
- account integration
- account activation
- technical troubleshooting
Summary written by Ramai from the original posting. Full details and requirements are on Agency’s careers page.
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