Customer Support Advisor
Uberall- Location
- Remote
- Work mode
- Remote
- Type
- full time
- Listed
Applications go directly to Uberall. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Customer Support Advisor at Uberall. This role involves managing technical support requests for clients using the Location Marketing Cloud, answering technical questions, and ensuring a positive customer experience. The advisor will escalate bugs, collaborate with internal teams like Customer Success and Implementation, and work independently in a remote setting.
Skills and focus areas
- technical support
- customer support
- b2b saas
- written communication
- spoken communication
- remote work
- problem solving
- prioritization
- organization
- ticketing systems
- crm systems
- excel
Summary written by Ramai from the original posting. Full details and requirements are on Uberall’s careers page.
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