[ sales ]

Customer Success Manager, Scaled Accounts

Asana
Location
Tokyo
Work mode
Remote
Type
full time
Listed

Applications go directly to Asana. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

Asana is hiring a Customer Success Manager for Scaled Accounts in Tokyo. This role focuses on driving adoption, retention, and satisfaction for Japanese customers through scalable strategies and time-bound engagements. The manager will consult on change management, lead workshops, and act as the voice of Japanese customers internally.

Skills and focus areas

  • customer success
  • account management
  • change management
  • collaboration
  • ai tools
  • emerging technologies
  • business reviews
  • customer retention
  • customer satisfaction
  • cross-functional collaboration

Summary written by Ramai from the original posting. Full details and requirements are on Asana’s careers page.

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