[ support ]

Customer Success Manager

Smartling
Location
Los Angeles, CA
Work mode
Remote
Type
contractor
Listed

Applications go directly to Smartling. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

Customer Success Manager at Smartling focused on ensuring customer health and retention. Responsibilities include driving customer adoption and value realization of the Smartling platform, managing customer communication, and acting as the customer's voice within the company.

Skills and focus areas

  • customer communication
  • customer education
  • problem resolution
  • localization best practices
  • customer onboarding
  • customer lifecycle management

Summary written by Ramai from the original posting. Full details and requirements are on Smartling’s careers page.

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