Customer Success Manager
Podium- Location
- Los Angeles, CA
- Work mode
- On-site
- Type
- full time
- Listed
Applications go directly to Podium. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Customer Success Manager (SMB) at Podium responsible for the health, retention, and growth of small business customer portfolios. This role involves proactively driving product adoption, identifying revenue expansion opportunities, and ensuring customers achieve measurable value from Podium's platform, directly impacting renewals, churn mitigation, and account growth.
Skills and focus areas
- customer success
- account management
- revenue growth
- churn mitigation
- product adoption
- relationship management
- strategic partnership
Summary written by Ramai from the original posting. Full details and requirements are on Podium’s careers page.
[ More at Podium ]
Get more leads. Make more money.
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