Customer Success Manager
Juicebox- Location
- Not specified
- Work mode
- On-site
- Type
- full time
- Listed
Applications go directly to Juicebox. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
This is a Customer Success Manager role at Juicebox, a fast-growing AI SaaS company focused on talent acquisition. The role involves onboarding new customers, building renewal processes, creating support documentation, resolving customer issues, and collaborating with sales and product teams. The position is based in a new London office, making the candidate the first CSM there.
Skills and focus areas
- customer success
- onboarding
- renewal processes
- knowledge base management
- customer support
- account expansion
- product feedback
- recruiting processes
- organization
- communication
Summary written by Ramai from the original posting. Full details and requirements are on Juicebox’s careers page.
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