[ support ]

Customer Success Manager

Gridware
Location
San Francisco, California
Work mode
On-site
Type
full time
Listed

Applications go directly to Gridware. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

Customer Success Manager at Gridware in San Francisco, California. This role focuses on managing and growing relationships with utility customers, ensuring they maximize value from Gridware's grid management solutions. Responsibilities include understanding customer needs, educating stakeholders on fault detection and grid monitoring, and leading use case development and pilot programs.

Skills and focus areas

  • electric grid operations
  • utility dispatch processes
  • customer relationship management
  • technical expertise
  • proactive support
  • strategic guidance
  • fault detection
  • grid monitoring
  • use case development
  • pilot program design
  • success metrics
  • communication

Summary written by Ramai from the original posting. Full details and requirements are on Gridware’s careers page.

[ More at Gridware ]

Protecting the grid today, preparing the grid for tomorrow

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