[ support ]

Customer Success Manager

Coperniq
Location
Remote
Work mode
Remote
Type
full time
Listed

Applications go directly to Coperniq. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

Customer Success Manager at Coperniq, a startup building an AI-native operating platform for project-based contractors. This role involves owning customer onboarding, driving product adoption through coaching and engagement, monitoring account health, handling escalations, and managing renewals. The CSM will work closely with customers to understand their business workflows and provide feedback to the product team.

Skills and focus areas

  • customer onboarding
  • product adoption
  • account management
  • customer relationship management
  • workflow coaching
  • problem-solving
  • customer feedback
  • renewals
  • de-escalation

Summary written by Ramai from the original posting. Full details and requirements are on Coperniq’s careers page.

[ More at Coperniq ]

Workflow software for solar & energy contractors ☀️😎

See all 3 open roles at Coperniq →

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