[ support ]

Customer Success Manager

Cato Networks
Location
Los Angeles, CA
Work mode
On-site
Type
full time
Listed

Applications go directly to Cato Networks. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

Customer Success Manager at Cato Networks in Los Angeles, CA. This role involves being a trusted advisor to top customers, supporting their adoption and expansion, and driving renewals and upsells. Responsibilities include managing account health, building stakeholder relationships, and orchestrating post-sales motions like QBRs and adoption assessments.

Skills and focus areas

  • customer success
  • account management
  • relationship building
  • stakeholder management
  • renewals
  • upsells
  • product adoption
  • customer support
  • technical acumen
  • business needs analysis
  • communication

Summary written by Ramai from the original posting. Full details and requirements are on Cato Networks’s careers page.

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