[ support ]

Customer Success Associate

Two Dots
Location
Santa Monica
Work mode
On-site
Type
full time
Listed

Applications go directly to Two Dots. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

Customer Success Associate at Two Dots responsible for supporting leasing agent clients using income verification and fraud detection software. This role involves guiding clients through the software, troubleshooting issues, assisting with onboarding, gathering feedback, and maintaining documentation.

Skills and focus areas

  • customer service
  • customer success
  • residential real estate
  • leasing processes
  • communication
  • interpersonal skills
  • problem-solving
  • conflict resolution
  • customer service software
  • crm systems
  • multitasking
  • time management

Summary written by Ramai from the original posting. Full details and requirements are on Two Dots’s careers page.

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