[ sales ]

Customer Success Associate

Datadog
Location
Tokyo, Japan
Work mode
Hybrid
Type
full time
Listed

Applications go directly to Datadog. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

Customer Success Associate at Datadog in Tokyo, Japan. This role focuses on supporting existing customers by providing training and implementation support, while also driving upsell and cross-sell opportunities through established sales methods. The position emphasizes building customer relationships, identifying needs, and communicating product value to maximize customer experience and drive expansion.

Skills and focus areas

  • customer success
  • upsell
  • cross-sell
  • sales cycle
  • troubleshooting
  • customer relationship management
  • communication
  • negotiation
  • multitasking
  • time management
  • self-starter

Summary written by Ramai from the original posting. Full details and requirements are on Datadog’s careers page.

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