[ support ]
Customer Success Associate
AlphaSense- Location
- Chicago, IL
- Work mode
- Remote
- Type
- full time
- Listed
Applications go directly to AlphaSense. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Customer Success Associate at AlphaSense supports client experience by helping active users gain value from the platform through support, training, and engagement. This role involves guiding new users through onboarding, fostering productive habits in current users, and identifying early signs of low usage to inform team action.
Skills and focus areas
- onboarding
- customer support
- client engagement
- training
- product adoption
Summary written by Ramai from the original posting. Full details and requirements are on AlphaSense’s careers page.
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