[ operations ]

Customer Service Partner Operations Manager, Mandarin Speaking (seoul Based)

Airbnb
Location
Seoul, Korea
Work mode
Hybrid
Type
full time
Listed

Applications go directly to Airbnb. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

The Partner Operations Manager, Mandarin is a customer service management role at Airbnb. This position supports the global Delivery function by driving partner and service performance, with accountability for operationalizing and driving business process outsourcing. The role requires fluency in Mandarin and English.

Skills and focus areas

  • mandarin
  • english
  • customer service management
  • partner management
  • service management
  • operationalizing business processes
  • business process outsourcing
  • performance analysis
  • performance management
  • stakeholder management
  • organization skills
  • flexibility

Summary written by Ramai from the original posting. Full details and requirements are on Airbnb’s careers page.

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