[ operations ]

Customer Service Operations Specialist

Harper
Location
Not specified
Work mode
On-site
Type
full time
Listed

Applications go directly to Harper. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

Customer Service Operations Specialist at Harper responsible for managing complex accounts and difficult customer situations, including premium audits and inspection recommendations. This role requires deep expertise and the latitude to act, working directly with underwriters and wholesalers to resolve customer issues and shape the company's service playbook.

Skills and focus areas

  • customer service
  • account management
  • insurance
  • underwriting
  • premium audits
  • problem-solving
  • communication

Summary written by Ramai from the original posting. Full details and requirements are on Harper’s careers page.

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