[ operations ]

Customer Operations Specialist, Payments

Harper
Location
Not specified
Work mode
On-site
Type
full time
Listed

Applications go directly to Harper. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

Customer Operations Specialist, Payments at Harper is responsible for resolving complex customer issues related to payments, disputes, cancellations, audits, and insurance operations. This role requires judgment, persistence, and direct communication to investigate and document resolutions for problems that cross multiple systems.

Skills and focus areas

  • payments
  • disputes
  • cancellations
  • audits
  • insurance operations
  • reconciliation
  • customer communication
  • problem-solving
  • record tracing
  • documentation

Summary written by Ramai from the original posting. Full details and requirements are on Harper’s careers page.

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