Customer Operations Associate
Coast- Location
- Los Angeles, CA
- Work mode
- Hybrid
- Type
- full time
- Listed
Applications go directly to Coast. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Customer Operations Associate at Coast Pay, responsible for acting as a trusted advisor to customers, ensuring a smooth experience with the platform. Key duties include understanding customer needs, onboarding, training, driving adoption and retention, and collaborating with internal teams to resolve issues and gather product feedback.
Skills and focus areas
- customer service
- relationship building
- product knowledge
- responsiveness
- execution
- customer engagement
- customer service platform
- product troubleshooting
- enhancement request tracking
- escalation management
- customer feedback
Summary written by Ramai from the original posting. Full details and requirements are on Coast’s careers page.
[ More at Coast ]
Demo Platform for API-First Companies
See all 15 open roles at Coast →[ Similar roles at other startups ]
Browse all open operations roles →[ Not quite right? ]
Tell the assistant what you’re after — stage, location, stack, visa sponsorship — and it searches every open role for you. A few questions are free, no account needed.