[ operations ]

Customer Onboarding Lead

Halter
Location
Not specified
Work mode
On-site
Type
full time
Listed
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[ About this role ]

The Customer Onboarding Lead (Launch Lead) at Halter will lead a team of Onboarding Representatives (Launch Representatives) in deploying Halter onto new ranches across the United States. This role owns the US launch process, team performance, customer experience during the initial months, and deployment goals, including training ranchers and animals on the platform. The Lead is responsible for team delivery, performance, setting the regional operating rhythm, and US new deployment ARR.

Skills and focus areas

  • leadership
  • customer onboarding
  • team management
  • deployment
  • training
  • sales
  • support
  • product
  • annual recurring revenue

Summary written by Ramai from the original posting. Full details and requirements are on Halter’s careers page.

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