Customer Experience Team Lead
Whatnot- Location
- Not specified
- Work mode
- On-site
- Type
- full time
- Listed
Applications go directly to Whatnot. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Customer Experience Team Lead at Whatnot responsible for ensuring agents thoroughly resolve customer issues and provide user insights. This role involves partnering with cross-functional teams to improve product and customer experience, and driving team productivity through performance metrics.
Skills and focus areas
- customer experience
- process improvement
- order management
- problem-solving
- user insights
- performance metrics
Summary written by Ramai from the original posting. Full details and requirements are on Whatnot’s careers page.
[ More at Whatnot ]
Whatnot is the largest livestream shopping platform in the U.S.
See all 209 open roles at Whatnot →[ Similar roles at other startups ]
- Customer Success ManagerVooma
- Full Cycle Customer Success Manager (csm)Boostly
- Tax Support SpecialistSphere
- Technical Support EngineerAgave
- Support EngineerZuma
- Engagement AssociateAleph
[ Not quite right? ]
Tell the assistant what you’re after — stage, location, stack, visa sponsorship — and it searches every open role for you. A few questions are free, no account needed.