[ support ]
Customer Experience Associate
Silna Health- Location
- Remote
- Work mode
- Remote
- Type
- full time
- Listed
Applications go directly to Silna Health. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Customer Experience Associate at Silna Health, a remote role focused on providing empathetic support to healthcare providers. Responsibilities include managing ticket volume, acting as a customer advocate, and collaborating with internal teams to improve customer experience and build self-serve solutions.
Skills and focus areas
- customer support
- empathy
- operational excellence
- communication
- ticket management
- customer advocacy
- cross-functional collaboration
- process development
- workflow development
Summary written by Ramai from the original posting. Full details and requirements are on Silna Health’s careers page.
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