[ operations ]

Customer Activation Manager | Scaled

Ramp
Location
Remote
Work mode
Remote
Type
full time
Listed

Applications go directly to Ramp. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

Scaled Customer Activation Manager at Ramp responsible for the onboarding, activation, and growth of self-service customers. This role involves becoming an expert in product integration and configuration to drive efficient onboarding for new customers, directly owning micro-SMB and SMB accounts, and partnering with the Product team.

Skills and focus areas

  • customer onboarding
  • customer activation
  • customer growth
  • product integration
  • product configuration
  • account management
  • stakeholder management
  • prioritization
  • task management
  • proactive outreach
  • customer feedback analysis

Summary written by Ramai from the original posting. Full details and requirements are on Ramp’s careers page.

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