[ operations ]
Collections Lifecycle Manager
Baubap- Location
- Mexico
- Work mode
- On-site
- Type
- full time
- Listed
Applications go directly to Baubap. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
This is a senior-level Operations role at Baubap, focused on designing and implementing a new approach to overdue loan recovery. The Collections Lifecycle Manager will own the entire overdue customer lifecycle, developing intelligent recovery journeys, empathetic communications, predictive systems, and incentives.
Skills and focus areas
- collections
- customer lifecycle management
- messaging strategy
- behavioral economics
- predictive modeling
- segmentation
- product design
- ai
- automation
- a/b testing
- cross-functional collaboration
- team leadership
Summary written by Ramai from the original posting. Full details and requirements are on Baubap’s careers page.
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