[ support ]

Client Success Lead

Affirm
Location
Remote
Work mode
Remote
Type
full time
Listed

Applications go directly to Affirm. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

Affirm is hiring a Client Success Lead to manage and grow long-term partnerships with merchant clients. This role involves delivering proactive client management strategies, identifying upsell/cross-sell opportunities, providing support, conducting performance reviews, and collaborating with internal teams to ensure client satisfaction and mutual business growth.

Skills and focus areas

  • client relationship management
  • revenue growth
  • account management
  • upselling
  • cross-selling
  • client support
  • performance reviews
  • client feedback
  • cross-functional collaboration
  • financial technology

Summary written by Ramai from the original posting. Full details and requirements are on Affirm’s careers page.

[ More at Affirm ]

See all 245 open roles at Affirm →

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