[ sales ]

Client Strategy, Enterprise (emea)

Rogo
Location
Not specified
Work mode
On-site
Type
full time
Listed

Applications go directly to Rogo. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

Customer Success Manager for Rogo in EMEA. This role involves owning a portfolio of enterprise client accounts end-to-end, focusing on driving adoption, value realization, retention, and expansion. Responsibilities include managing client relationships, conducting QBRs, overseeing renewals, and monitoring customer health to prevent churn.

Skills and focus areas

  • enterprise client relationship management
  • consultative approach
  • qbrs
  • business reviews
  • renewal management
  • forecasting
  • stakeholder alignment
  • churn mitigation
  • customer health monitoring
  • escalation management
  • proactive engagement
  • action planning

Summary written by Ramai from the original posting. Full details and requirements are on Rogo’s careers page.

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