Call Center Operations Manager
Blink Health- Location
- Pittsburgh, Pa
- Work mode
- On-site
- Type
- full time
- Listed
Applications go directly to Blink Health. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Customer Service Operations Manager at Blink Health in Pittsburgh, PA. This role involves setting the pace and raising the bar for the Patient Services Operations team, building a culture of grit and customer obsession. The manager will combine strategic thinking with hands-on execution, designing scalable systems, coaching talent, and using data for improvement, while collaborating across departments to translate customer feedback into operational and product changes.
Skills and focus areas
- customer service
- operations management
- strategic thinking
- data analysis
- talent coaching
- cross-functional collaboration
- problem-solving
Summary written by Ramai from the original posting. Full details and requirements are on Blink Health’s careers page.
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