[ support ]

Bilingual Product Support Associate

Float
Location
Remote
Work mode
Remote
Type
full time
Listed

Applications go directly to Float. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

Float is hiring a Bilingual Product Support Associate to provide exceptional customer service, product education, and software troubleshooting. Responsibilities include technical troubleshooting of Float's software, integrations, and platforms, ensuring compliance and security, and acting as an internal subject-matter expert.

Skills and focus areas

  • product support
  • customer service
  • product education
  • software troubleshooting
  • technical troubleshooting
  • compliance
  • security
  • kyb/kyc
  • investigation
  • knowledge sharing
  • bilingual

Summary written by Ramai from the original posting. Full details and requirements are on Float’s careers page.

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