[ support ]
Ai Trainer
Okta- Location
- Toronto, Ontario, Canada
- Work mode
- Hybrid
- Type
- full time
- Listed
Applications go directly to Okta. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
AI Trainer and Optimization Analyst at Okta focused on customer support agentic experiences. This role involves analyzing conversational data, implementing prompt engineering best practices, and managing the AI agent's accuracy, tone, and ethical guardrails to enhance customer interactions.
Skills and focus areas
- prompt engineering
- ai training
- conversational ai
- data analysis
- customer support
- optimization
- analytics
Summary written by Ramai from the original posting. Full details and requirements are on Okta’s careers page.
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