[ support ]
Ai Support Engineer - Toronto
OpenAI- Location
- Remote
- Work mode
- Remote
- Type
- full time
- Listed
Applications go directly to OpenAI. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Ai Support Engineer at OpenAI, a remote role in Toronto, responsible for troubleshooting complex technical issues for customers using OpenAI's platform. This role involves direct customer interaction, defining world-class support in an AGI future, and collaborating with engineering and product teams to improve systems and customer experience.
Skills and focus areas
- technical support
- troubleshooting
- api failures
- integration challenges
- authentication errors
- production incidents
- debugging
- log analysis
- system behavior analysis
- customer service
- communication
- problem-solving
Summary written by Ramai from the original posting. Full details and requirements are on OpenAI’s careers page.
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