[ support ]
Ai Support Engineer - San Francisco
OpenAI- Location
- Not specified
- Work mode
- On-site
- Type
- full time
- Listed
Applications go directly to OpenAI. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
This is a mid-level AI Support Engineer role at OpenAI. The engineer will troubleshoot complex technical issues for customers using OpenAI's AI products, provide technical guidance, and help define the future of post-AGI support by partnering with engineering and product teams.
Skills and focus areas
- troubleshooting
- technical guidance
- api failures
- integration challenges
- authentication errors
- production incidents
- debugging logs
- system behavior analysis
- issue reproduction
- customer support
- communication
Summary written by Ramai from the original posting. Full details and requirements are on OpenAI’s careers page.
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