[ support ]

Ai Customer Success Manager - Smb

Podium
Location
Lehi, Utah
Work mode
On-site
Type
full time
Listed

Applications go directly to Podium. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

As an AI Customer Success Manager for SMBs at Podium, you will be the primary post-sales contact for small business clients. Your responsibilities include developing strategies to increase customer engagement and satisfaction, mitigating churn, and ensuring customers maximize value from Podium's Interaction Management platform to achieve their business goals.

Skills and focus areas

  • customer success
  • account management
  • product adoption
  • churn mitigation
  • upselling
  • communication
  • collaboration
  • problem-solving

Summary written by Ramai from the original posting. Full details and requirements are on Podium’s careers page.

[ More at Podium ]

Get more leads. Make more money.

See all 65 open roles at Podium →

[ Similar roles at other startups ]

Browse all open support roles →

[ Not quite right? ]

Tell the assistant what you’re after — stage, location, stack, visa sponsorship — and it searches every open role for you. A few questions are free, no account needed.