Jobs at Duffel

Product Manager for Flights at Duffel. This role involves shaping and executing the core Flights roadmap, including search, booking, and ancillaries. The Product Manager will partner with engineering, conduct customer discovery, and analyze data to ensure features deliver value.

Head of Technical Support at Duffel, a travel tech company. This role involves leading and developing a team of Technical Support Engineers, ensuring the quality and effectiveness of the support function, and collaborating with other departments like Engineering and Product to improve customer experience and product development.

Duffel is hiring a Senior Customer Success Engineer focused on APIs. This role involves providing expert technical support to key customers, helping them leverage Duffel's APIs to build travel experiences, and collaborating with internal teams like Product and Engineering to ensure customer satisfaction.

Travel Support Consultant at Duffel responsible for handling customer queries related to bookings, including voluntary and involuntary changes. The role requires working UK business hours with some flexibility in shift patterns.

This is a remote Travel Support Consultant role at Duffel. The consultant will handle customer queries related to bookings, including voluntary and involuntary changes, ensuring great customer service.

Partner Engineer at Duffel, a travel tech company. This role involves pre- and post-sales technical responsibilities, partnering with customers from discovery through implementation and ongoing support. You will lead technical discovery, shape solution architecture, and guide customers through complex technical decisions.

Product Manager for Payments at Duffel, a travel technology company. This role focuses on the internal operational backbone of the Payments product, including settlement, billing, commissions, and reconciliation. The Product Manager will own the roadmap, work closely with Finance, Engineering, and Operations, and define goals for the product squad.

Software Engineer (backend) at Duffel, a company rebuilding travel industry infrastructure. This hybrid role in London focuses on building tools to simplify travel distribution, search, and booking through a seamless API, integrating with various travel providers.