[ operations ]
Triage Associate
Sunday- Location
- Not specified
- Work mode
- On-site
- Type
- full time
- Listed
Applications go directly to Sunday. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
The Triage Associate is a mid-level operations role focused on debugging hardware and software issues within a robot fleet. This position serves as the first line of defense, isolating, reproducing, and characterizing problems before escalating them to engineering teams. The associate will also maintain documentation and track incident trends.
Skills and focus areas
- debugging
- hardware troubleshooting
- software troubleshooting
- log analysis
- telemetry analysis
- ticket management
- documentation
- taxonomy
- incident response
Summary written by Ramai from the original posting. Full details and requirements are on Sunday’s careers page.
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