Technical Program Manager, Knowledge Systems
Coinbase- Location
- Remote
- Work mode
- Remote
- Type
- full time
- Listed
Applications go directly to Coinbase. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Technical Program Manager on the Knowledge Systems team at Coinbase. This role focuses on translating knowledge strategy into technical execution, building infrastructure for customer self-service, internal tools, and AI-assisted support. Responsibilities include owning technical programs for systems and workflows, driving cross-functional alignment, and leading initiatives for automation and system modernization.
Skills and focus areas
- technical program management
- knowledge systems
- customer self-service
- internal tools
- ai-assisted support
- rag pipelines
- semantic search
- agentic workflows
- cross-functional alignment
- technical specifications
- apis
- schemas
Summary written by Ramai from the original posting. Full details and requirements are on Coinbase’s careers page.
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