[ operations ]
Technical Operations Engineer, Customer Success (starlink)
SpaceX- Location
- Redmond, Washington
- Work mode
- Remote
- Type
- full time
- Listed
Applications go directly to SpaceX. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
SpaceX is seeking a Technical Operations Engineer for Customer Success on the Starlink team in Redmond, Washington. This role involves understanding and driving key user metrics, cross-functional problem-solving to improve user experience, and acting as a product manager for feature launches and automation projects.
Skills and focus areas
- net promoter score
- customer contact ratio
- cancellation ratio
- customer satisfaction score
- product management
- project management
- automation
- data analytics
- technical subject matter
Summary written by Ramai from the original posting. Full details and requirements are on SpaceX’s careers page.
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