[ operations ]
Technical Operations Engineer, Customer Success (starlink)
SpaceX- Location
- Bastrop, Texas
- Work mode
- Remote
- Type
- full time
- Listed
Applications go directly to SpaceX. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
SpaceX is hiring a Technical Operations Engineer for Customer Success on the Starlink team in Bastrop, Texas. This role involves understanding and driving core user metrics, cross-functional problem-solving to improve user experience, and acting as a product manager for feature launches and automation projects.
Skills and focus areas
- net promoter score
- customer contact ratio
- cancellation ratio
- customer satisfaction score
- cross-functional collaboration
- problem-solving
- process improvement
- product management
- project management
- automation
- data analytics
- technical subject matter
Summary written by Ramai from the original posting. Full details and requirements are on SpaceX’s careers page.
[ More at SpaceX ]
See all 2874 open roles at SpaceX →[ Similar roles at other startups ]
- Salesforce & Systems ArchitectShopMy
- Office Manager, NycEight Sleep
- Revenue Systems & Operations ManagerSyndio
- Flight Operations Specialist (brazil)Pyka
- Crm Integration ConsultantAvoca
- Credentialing / Enrollment Senior AssociateNourish
[ Not quite right? ]
Tell the assistant what you’re after — stage, location, stack, visa sponsorship — and it searches every open role for you. A few questions are free, no account needed.