[ operations ]

Team Lead, Disputes

WealthSimple
Location
Remote
Work mode
Remote
Type
full time
Listed

Applications go directly to WealthSimple. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

Wealthsimple is hiring a Team Lead for Fraud Investigations to oversee a pod of investigators. This player-coach role involves managing daily operations, coaching the team, overseeing complex fraud queues, and acting as the final escalation point for high-stakes investigations.

Skills and focus areas

  • fraud investigation
  • team management
  • coaching
  • risk management
  • account takeover
  • money laundering
  • cryptocurrency tracing
  • identity verification

Summary written by Ramai from the original posting. Full details and requirements are on WealthSimple’s careers page.

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