Support Team Lead
Wolt- Location
- Budapest, Hungary
- Work mode
- On-site
- Type
- full time
- Listed
Applications go directly to Wolt. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Wolt is hiring a Support Team Lead in Budapest, Hungary. This role involves leading and growing a customer-facing support team by recruiting, mentoring, and managing team members. The Lead will ensure KPI achievement through regular feedback and performance reviews, set service targets, run engagement initiatives, analyze data for improvements, and collaborate cross-functionally.
Skills and focus areas
- team leadership
- mentoring
- performance management
- customer service
- data analysis
- cross-functional collaboration
- hungarian
- english
Summary written by Ramai from the original posting. Full details and requirements are on Wolt’s careers page.
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