Supervisor Engineer, Software Support
Assembly- Location
- Us > Arizona > Phoenix
- Work mode
- On-site
- Type
- full time
- Listed
Applications go directly to Assembly. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Supervisor Engineer, Software Support at Assembly in Phoenix, Arizona. This role involves investigating, recreating, and troubleshooting software issues reported by customers, overseeing daily operations of the support team, and acting as the final point of contact for escalations. The engineer will also provide coaching and professional development to staff and guide them in creating bug reports.
Skills and focus areas
- software support
- troubleshooting
- customer escalations
- coaching
- professional development
- bug reporting
- root cause analysis
Summary written by Ramai from the original posting. Full details and requirements are on Assembly’s careers page.
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