[ product ]
Staff Product Manager, Intelligent Customer Experience
Calendly- Location
- Remote
- Work mode
- Remote
- Type
- full time
- Listed
Applications go directly to Calendly. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Staff Product Manager for Calendly's Intelligent Customer Experience. This role owns the strategy and roadmap for AI support quality, automated resolution, and human escalation, aiming to increase automated resolution and improve AI quality.
Skills and focus areas
- product management
- roadmap development
- customer experience
- ai support
- automated issue resolution
- measurement
- observability
Summary written by Ramai from the original posting. Full details and requirements are on Calendly’s careers page.
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