[ product ]
Staff Product Manager, Customer Care Platform & Data
Lyft- Location
- Toronto, Canada
- Work mode
- Remote
- Type
- full time
- Listed
Applications go directly to Lyft. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Staff Product Manager for Lyft's Customer Care Platform & Data in Toronto, Canada. This role owns the vision, strategy, and roadmap for the agent platform and customer care data. Responsibilities include driving AI and copilot capabilities for agents, ensuring data accuracy for reporting, and leading complex cross-functional initiatives.
Skills and focus areas
- product management
- data analysis
- ai
- copilot
- roadmap development
- cross-functional leadership
- data integrity
- customer care
Summary written by Ramai from the original posting. Full details and requirements are on Lyft’s careers page.
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