[ engineering ]
Solutions Engineer
Factory- Location
- Not specified
- Work mode
- On-site
- Type
- full time
- Listed
Applications go directly to Factory. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Solutions Engineer at Factory responsible for customer success and product experience. This role involves managing the customer journey from pre-contract to conversion, providing proactive technical guidance, and acting as a liaison between customers and the engineering team to drive product improvements based on customer feedback and data.
Skills and focus areas
- customer journey management
- customer success
- technical support
- product recommendations
- software development practices
- data analysis
- communication
- collaboration
Summary written by Ramai from the original posting. Full details and requirements are on Factory’s careers page.
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