[ support ]

Senior Support Engineer

Gitlab
Location
Bangalore, India
Work mode
Remote
Type
full time
Listed

Applications go directly to Gitlab. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

Senior Support Engineer at Gitlab in Bangalore, India. This role sits at the intersection of Support and Engineering, focusing on helping customers solve complex challenges with GitLab. Responsibilities include troubleshooting performance issues, reproducing bugs, contributing code fixes, improving documentation, and collaborating with various internal teams.

Skills and focus areas

  • troubleshooting
  • linux systems
  • log analysis
  • ruby on rails
  • bug reproduction
  • documentation improvement
  • customer feedback
  • problem solving

Summary written by Ramai from the original posting. Full details and requirements are on Gitlab’s careers page.

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