Senior Director, Customer Experience | Growth & Transformation
Red Ventures- Location
- Charlotte, North Carolina; New York, New York
- Work mode
- Hybrid
- Type
- full time
- Listed
Applications go directly to Red Ventures. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Senior Director, Customer Experience at Red Ventures will lead CX within strategic client partnerships and build the next generation of experience talent. The role requires a full-stack experience leader proficient across the entire experience lifecycle, including strategy, research, UX/UI, prototyping, delivery, measurement, and iteration, with fluency in AI/ML, personalization, and agentic customer experiences.
Skills and focus areas
- customer experience strategy
- customer research
- customer insights
- ux/ui
- prototyping
- delivery
- measurement
- iteration
- ai/ml
- personalization
- agentic customer experiences
- client relationship management
Summary written by Ramai from the original posting. Full details and requirements are on Red Ventures’s careers page.
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