[ support ]

Senior Cloud Support ​​engineer

Crusoe
Location
Not specified
Work mode
On-site
Type
full time
Listed

Applications go directly to Crusoe. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

Senior Cloud Support Engineer at Crusoe will be a key technical partner for customers, focusing on GPU-powered infrastructure. Responsibilities include delivering high-quality technical support via Zendesk, meeting SLAs, and maintaining high CSAT scores, while collaborating with global engineering teams.

Skills and focus areas

  • technical support
  • gpu infrastructure
  • customer experience
  • problem-solving
  • initiative
  • creative thinking
  • ownership
  • cutting-edge technologies
  • zendesk
  • slas
  • csat

Summary written by Ramai from the original posting. Full details and requirements are on Crusoe’s careers page.

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