[ operations ]

Revenue & Billing Operations Manager

Pontera
Location
New York, New York, United States
Work mode
Remote
Type
full time
Listed

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[ About this role ]

Pontera is seeking a Senior Billing Operations Specialist to own and manage billing operations. This role involves partnering with Finance, Customer Experience, BI, and Product teams to ensure accurate, explainable, and responsive billing for all customers. Responsibilities include owning billing file validation, payment reconciliation, and end-to-end credit/refund processes.

Skills and focus areas

  • billing operations
  • finance
  • customer experience
  • business intelligence
  • product
  • quote-to-cash systems
  • payment reconciliation
  • credits and refunds

Summary written by Ramai from the original posting. Full details and requirements are on Pontera’s careers page.

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