[ support ]

Product Support Engineer, T3

Cato Networks
Location
Singapore
Work mode
On-site
Type
full time
Listed

Applications go directly to Cato Networks. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

Product Support Engineer, T3 at Cato Networks in Singapore. This role involves managing customer issues post-sales, troubleshooting, and collaborating with R&D and Product Management. The engineer will act as a customer advocate and contribute to the expansion of Global Support Services.

Skills and focus areas

  • customer issue management
  • troubleshooting
  • diagnostics
  • customer relationship management
  • technical support
  • sd-wan
  • cloud networking
  • cloud security

Summary written by Ramai from the original posting. Full details and requirements are on Cato Networks’s careers page.

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