[ product ]

Product Manager, Support Platform

Stripe
Location
Los Angeles, CA
Work mode
On-site
Type
full time
Listed

Applications go directly to Stripe. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

Product Manager for Support Experience at Stripe. This role focuses on improving the capabilities and effectiveness of Stripe's user-facing AI agent, which handles over 100,000 conversations weekly. The Product Manager will be hands-on with AI prompts, evaluations, skills, and tools to solve real-world user problems and redefine conversational AI experiences.

Skills and focus areas

  • product management
  • ai
  • conversational ai
  • user experience (ux)
  • prompt engineering
  • ai evaluation
  • ai skills
  • ai tools
  • problem solving
  • iterative development

Summary written by Ramai from the original posting. Full details and requirements are on Stripe’s careers page.

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