Product Manager - Customer Service Platform
Spotify- Location
- London
- Work mode
- Remote
- Type
- full time
- Listed
Applications go directly to Spotify. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Senior Product Manager for Spotify's Customer Service Platform in London. This role involves owning the product vision and roadmap for advisor tools, defining customer support channels, and strengthening the API layer for support systems. The Product Manager will collaborate with cross-functional teams, apply AI/automation, and use data to drive product decisions.
Skills and focus areas
- product management
- product vision
- roadmap development
- api design
- developer experience
- ai
- automation
- experimentation
- data analysis
- customer insights
- prioritization
- cross-functional collaboration
Summary written by Ramai from the original posting. Full details and requirements are on Spotify’s careers page.
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