[ engineering ]

Product Engineer, Support

Junction
Location
Remote
Work mode
Remote
Type
full time
Listed

Applications go directly to Junction. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

Product Engineer, Support at Junction is a remote role focused on providing technical support to customers. The engineer will be responsible for investigating complex escalations, delivering solutions, and ensuring customer satisfaction by addressing real problems with technical expertise.

Skills and focus areas

  • support
  • customer service
  • technical troubleshooting
  • reading code
  • navigating logs

Summary written by Ramai from the original posting. Full details and requirements are on Junction’s careers page.

[ More at Junction ]

API for at-home health data

See all 13 open roles at Junction →

[ Similar roles at other startups ]

Browse all open engineering roles →

[ Not quite right? ]

Tell the assistant what you’re after — stage, location, stack, visa sponsorship — and it searches every open role for you. A few questions are free, no account needed.